FAQs

We expect Yule spend about 1 hour at Christmas Fantastical but you are welcome to stay and enjoy as long as you like.

Service animals are welcomed.

Pushchairs are permitted, we ask that they do not remain unattended.

Tickets are sold on a per attendee basis. There are no group ticket options available.

Children 2 and under are free with an Adult

Concession (3-13 years old) and over 65 years – $19.00 per person

Adult (14+ years) – $25.00 per person
For safety reasons all children under the age of 14 must be accompanied by a supervising, paying adult.
EventBrite booking fees may apply

 

YES. Tickets sell out very quickly for our events. No ticket sales are available at the door.

Unfortunately no, there are no Wait Lists.

No. By law smoking is not permitted in the venue.

There is ample free parking at our venue.

No, all children under the age of 14 must be accompanied and supervised by an adult.

There is no food or beverages supplied as part of the experience except for traditional Christmas Candy Canes. There may be mobile food vendors on selected dates, should guests wish to purchase food and beverages.

There are no discounts for our experiences. Tickets are purchased as either “Concession” or “Standard”. Tickets can only be purchased through our website or Eventbrite page. No ticket outlets or companies can legally sell tickets.

Yes, the experience has access for guests in wheelchairs!

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